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Two brand behemoths recently suffered epic YouTube fails. If they can't get their content strategies right, what hope is there for the rest? Hannah Smith, Head of Publishing at Adjust Your Set, examines the failure of big brands' YouTube campaigns.
Coca Cola’s announcement in March that it was ditching its weekly UK YouTube shows was horribly reminiscent of September’s news of McDonald’s closing its ‘Channel Us’ YouTube initiative.
For those with a less charitable bent, the fact that two brand behemoths suffered epic YouTube fails will probably elicit a spot of schadenfreude that places them one dangerous, out-of-touch step away from the Kendall Jenner Pepsi fiasco. For others, it leaves them thinking: if two of the world’s most recognisable brands can’t get their YouTube content strategies right, what hope is there for the rest of us?
It would be easy to see these failures as a sign that YouTube simply isn’t an effective content marketing channel. But the weakness here is less about YouTube and more about wider misconceptions in the world of content marketing.
By committing to a new video being produced every week, Coca Cola didn’t give itself enough breathing space to speak only when it had something interesting to say. Yes, it makes sense to establish content output guidelines and schedules. But adhering to these too rigidly risks losing cultural relevance. Saying nothing is often better than saying something irrelevant.
But perhaps Coca Cola’s biggest mistake with CokeTV was being too singular in its outlook. By dedicating itself to YouTube, the brand focused too much on one platform. For brands to truly become publishers, they need a smarter publishing plan than using a lone platform as a one-stop-shop.
Interestingly, after the axe fell on CokeTV, the brand soon announced a Facebook video series for Diet Coke in which new brand ambassador, Holly Willoughby, interviews vloggers about fashion, friendship and travel. It’s no doubt a valiant new attempt at transforming the brand’s marketing into a ‘millennial magnet’, but with another narrow focus – albeit this time on Facebook – let’s hope history doesn’t have an excuse to repeat itself.
Using vloggers as the face of branded content can be an incredibly savvy and effective strategy. But the borrowed authenticity that comes from influencers is washed away if content is too heavy-handed with the branding.
CokeTV, alas, fell prey to this all-too-common mistake by placing a logo on screen for the entire duration of the content. The perma-logo is a shorthand way to say: “Hey guys, this series has been made by the marketing department over at Coke HQ!” It’s the kiss of death that instantly turns content into a one-dimensional marketing campaign.
And this is the root of the problem. Brands that are heavily dependent on millennial spending power, just like McDonalds and Coca Cola are, have to work even harder than others to bypass this generation’s highly sophisticated “bullshit detector” (to use the now famously colourful words of Vice’s Matt Elek).
So although McDonalds and Coca-Cola should be praised for recognising that content is the smart way to engage millennials and realise the marketer’s ultimate dream of turning entertainment into a marketing platform, we have to be permanently mindful of the pervasive and finely-tuned bullshit detector.
Let this awareness slip, even for a second, and your carefully-crafted content gets swiftly consigned to the overflowing dustbin of interruptive advertising.
If Nandos PERi-PERi is the sum of all the things around it… How does the vibrant spirit of the new Southern Africa add its special essence to this magical little chilli?
We wanted to create a visual metaphor for the power and spirit of the PERi-PERi chilli to launch the campaign. We helped Nando’s create the incredible PERi-PERi launch film, filmed entirely in Mozambique and featuring some of the best local creative talent. We follow our magical little chilli as it leaves the farm on a journey to bring friends together and the sunshine of Southern Africa to your plate.
More coming soon, what this space...
What was once healthy competition between agencies working for the same brand has, in these pressurised times, become destructive one-upmanship.
What was once healthy competition between agencies working for the same brand has, in these pressurised times, become destructive one-upmanship.
How many of us can tell stories about meetings stuffed with a glut of people from different agencies vying for the client’s attention while surreptitiously undermining rivals? Hardly a ringing endorsement for the nimble, agile, collaborative industry we are supposed to have become, this antiquated approach benefits neither agency nor brand.
It’s ironic we’re stuck in this pattern of behaviour at a time when agencies are desperate to tell anyone who’ll listen that a core part of their expertise is helping brands with digital transformation.
While agencies preach to clients about rebuilding business infrastructure and culture to meet today’s needs, most aren’t applying the concept of transformation to themselves. So perhaps it’s time for a dose of our own medicine.
Let’s take a leaf out the digital transformation handbook by embracing marketing transformation – taking lessons from Formula 1’s obsession with analytics, insight, responsiveness and process to rebuild marketing’s structure and culture. Only then will we become the well-oiled, lightening-fast machine that’s needed to reach pole position in the contemporary marketing race.
Long gone are the halcyon days when marketing and advertising were fluffy arts driven by pontification and gut instinct. For better or worse, the new breed of CMO is now process-based, data-fuelled and stringently operational. From tracking ROI in real-time to monitising content, the modern marketer is under constant pressure to commercialise the discipline.
So it’s no wonder new ISBA research reveals two-thirds (68%) of marketers are frustrated with the time it takes external agencies to make decisions or turn around briefs. With real-time social and content becoming an ever more critical strategy, the traditional six-month lag between brief and delivery is a luxury we can no longer afford.
It’s no wonder new ISBA research reveals two-thirds (68%) of marketers are frustrated with the time it takes external agencies to make decisions or turn around briefs.
To keep apace with consumer expectations, we have to be uber relevant. And that means creating campaigns – whether it’s a 140-character tweet or a branded content video – with a level of speed and efficiency that’s not been witnessed within the industry before now.
In the same way that pro sport, aviation and healthcare have benefited from the concept of marginal gains, we desperately need to find opportunities for speeding-up the making, doing, distributing and measuring.
Identifying small but significant wastages and weaknesses in bureaucracy, budget and resource is a sure-fire way to perfect an already-efficient machine But for those willing to take a bolder step, transformation may lie in adopting a new operational model.
By embedding agency teams within marketing departments, greater authenticity, collaboration, transparency and accountability are nurtured through geographical and metaphorical proximity.
This more seismic approach to transformation doesn’t merely deliver the tightened-up processes that we’re all crying out for. It can also be the catalyst that marketers need to help them shape the wider business by aligning company culture with the more public face of its purpose-driven marketing. But it doesn’t really matter which side of the fence you sit on: marginal gains or seismic reconfiguration. Either way, we have no choice but to transform into a slick discipline that makes decisions based on real-time data. It’s the only option for swiftly delivering relevant communications with operational rigour.
Chris Gorell Barnes, Chief Executive Officer and Founder, Adjust Your Set.
Brands taking a stance is a trend that’s quietly been finding its feet for a while now. From climate crisis to equal rights, 2016 saw several brand behemoths come out on controversial issues. Now - more than ever - is the time for brands to find their political voice.
This year’s Super Bowl was the most political ever. We saw Budweiser celebrate immigrants, Coca-Cola replay an ad hailing diversity and Airbnb say it’s on everyone’s side. But gong for the most talked about spot came from the lesser-known 84 Lumber. Its offering, "The Journey", was a not-so-subtle nod to Trump’s ‘big beautiful wall’ that sees a mother and daughter migrate from Mexico only to find a huge wall.
With a Super Bowl spot costing $5-million for 30-seconds, these brands are definitely putting their money where their mouth is. And in the current frenzied political climate, who can blame them? But it would be naïve dismiss the year’s politically-charged Super Bowl as a one-off knee-jerk reaction to Trumpism.
Brands taking a stance is a trend that’s quietly been finding its feet for a while now. From climate crisis to equal rights, 2016 saw several brand behemoths come out on controversial issues.
Lush caused a stir by selling soap to raise money for refugees. A number of A-lister brands, from Apple to Uber, came out against North Carolina’s transgender discrimination. And when Trump started signing those executive orders quicker than you can say “#MuslimBan”, it felt like brands such as Nike, Starbucks and Kickstarter had really begun to find their political voice.
Some brands have even gone beyond paying lip service by taking tangible action. It’s partly thanks to Amazon, Expedia and Microsoft’s involvement in a lawsuit that Judge James Robart overturned Trump’s ‘travel ban’. For these brands, as employers of many talented immigrants, their stance was largely practical.
But what about the others? The ones that weren’t frightened to use advertising’s most high-profile and expensive platform to convey their point-of-view. What’s in it for them?
These brands must’ve been utterly convinced of the commercial and ethical effectiveness of taking a stand if they were prepared to blow $5-million for the privilege. And the evidence backs them up.
In November 2016, JWT research claimed consumers are getting more political and expecting brands to take sides. It’s a sentiment that was echoed by Edelman’s January release of the annual Trust Barometer, which recommended brands play a more positive role in society to help assuage the global trust crisis.
With the digital revolution came mass transparency. Social media has left businesses with nowhere to hide, and people are now more interested in how a brand acts and thinks. Which is why the marketing industry is finally getting its head around ‘purpose’.
For those of us who’ve recognised the moral and business importance of purpose for some time already, getting brands to take a stand on controversial issues is the next step in developing positive societal roles.
Of course, not every person will sympathise with the views aired during the Super Bowl. For every brand that stands up for LGBT rights, there’s a bakery refusing to make a ‘gay cake’. So it might be tempting for more ‘vanilla’ sectors – like FMCG, say – to play safe by sitting on the fence. But it is, ironically, the ultimate global giant of FMCG – Unilever – that has led the way in the politicisation of brands. As everyone knows, Unilever is now synonymous with sustainability. What better way to voice an opinion on the state of the environment than by taking positive action to rectify it?
The big fear around coming out on political issues is that a brand might alienate part of its customer base. But now that we are living in such highly polarised times, the old orthodoxy of keeping schtum simply doesn’t work any more. If you don’t stand up for something meaningful, you won’t stand for anything at all and will rapidly become an irrelevance.
Or, as Aaron Sherinian, CMO at United Nations Foundation, points out: "Silence on social issues could be the kiss of death for brands. Especially the way that young customers are engaging them right now. They’re going to vote at the cash register."
Profitability, however, is only part of the story. In these days of mass division, there’s clearly a convincing commercial argument to ‘come out’ because, as aptly demonstrated by 84 Lumber, it helps a brand drive conversations and stand out from competitors. But if the commercial argument is not enough to persuade brands to stand up for what they believe in, then the moral imperative should be.
At a time of great global upheaval, brands now more than ever have a duty to respect and protect their customers by seeing them not as mere consumers, but as citizens; citizens that can be helped to use their buying power to protect the world against environmental and political recklessness. When environmental authority is being handed to oil executives and climate change deniers, it’s vital that brands use their newfound political influence to speak out.
Chris Gorell Barnes, Chief Executive Officer and Founder, Adjust your Set
The AYS world is an interesting place. Full of witty musings and shocking links. Here are a few things that kept us chatting this past year..
2016 was a year, which you could say, seemed at odds with itself, riddled with surprises and significance. Looking ahead into 2017, brands will need to prepare and listen to their audiences and the culture that surrounds them to remain relevant and succeed quicker. Proximity and speed will allow brands to connect and join in on the conversation, new ways of working are key to achieving this. Here are our seven content marketing predictions for 2017 to help you do just that:
2016 was the year that content marketing was fully embraced by brands with everybody wanting to dabble in content. It was a year with an abundance of absolutely terrible content, from the extremity of fake news, algorithmic echo chambers and AI journalism to poor branded content, which lacked in any authentic editorial value. 2017 will be the year that quality editorial content, that has been smartly crafted by editors and writers will be king. Audiences will see branded content differently once we see brands bringing relevant, entertaining and useful content to their audiences with transparency around where this content has been originated.
Hannah Smith, Head of Publishing
2017 will be the year of personalised interactivity. As brands collect more and more data the breakthrough for branded content will focus on relevant content combined with entertainment formats. Westworld meets AI. People will be able to create their own stories based on their own data, habits and experiences or be served interactive content based on their interests - all with a brand narrative at its core. Exciting times.
Will Barnett, Executive Creative Director
We will see brands really start to invest more in content through messaging apps, they will tell stories using the language of these apps, stickers, emojis, vertical video & gifs. Brands will start to look at how they can use messaging for more personal conversations with their customers. They will reach the new hyper connected young mobile audience’s through Tango, Kick, Line and WeChat.
Chris Gorell Barnes, CEO and Founder
Edits and sound mixes are increasingly shifting over to production rather than post. As applications like Adobe Voco come into play, post-production will become a playground to create from scratch rather than polish what’s already been recorded. Technology is keeping us on our toes too - a new camera has just been released called Graava which uses data from its accelerometer, gyroscope and GPS to make it’s own edit of the exciting moments caught on camera. We may feel safe that this technology is in it’s infancy, and perhaps it will even support us when we we're out of time.
Jake Mobbs, Colourist + Editor
Proximity is key to building lasting relationships and these relationships are the cornerstone of a good client services team. To be most helpful to clients, one must be near to them in both space and time. By working ‘inside’ our clients worlds, we gain a clear understanding of their needs and we build a partnership fuelled by true collaboration. As a trusted partner we deliver great work, which drives real results.
Miriam Faber, Client Services Director
As expected, over the last few years, more and more data has been made available to brands. The challenge has now become managing that data and making the best use of it and this is a challenge where the majority of brands are failing. Aside from the technicalities of accessing, storing and processing these large sets of data, the key question which seems to go unanswered is "What do we want to achieve with this data?". Big data can provide incredible insights and competitive advantage to brands if they can harness it properly. However, until brands can clearly articulate their data management requirements, the wealth of data will stall and become a burden to the business. 2017 must be the year where brands clearly define a data policy and use it to supercharge their business.
Jim Holmes, Chief Technology Officer
Successful brands will start to personalise their digital and social content as well as their products. Branded content will become ever more personalised by dynamically embedding relevant user data to engage and reward targeted social audiences with bespoke video content in minutes. Fans receive a piece of content that feels personal to them rather than generic.
John Spinks, Planner
As part of our ongoing AYS Insider series and following the launch of our research study Youth State, we met up with KENZO's CMO Sophie Metzker, to find out how they became the fastest growing fashion brand in the youth market, what their 3 million daily social media engagements mean to them and how as a fashion brand, they reach a generation who are more interested in being judged on their personality than what they wear.
Four years ago 80% of KENZO customers were over 55. Today 60% are below 30. Was it an active decision to shift the demographic? If so, how did you go about it?
The “active decision” was first and foremost to revamp a beautiful French heritage brand, which used to be highly popular and desirable from the 70’s to the 90’s and make it relevant in today’s world. With the arrival of Carol Lim and Humberto Leon as Creative Directors, the whole company went through a deep transformation to achieve that goal and build a customer-focused organisation able to embrace the new brand positioning and communicate our values to the fashion customer, independently from any age group. From product design to retail experience, the questions were:
• Who are we? • What do we stand for? • What do we bring to the party? • Why would people engage with KENZO? • Why would people wear KENZO? • What would they expect from a fashion brand?
The KENZO design project is about Parisian easy chic meeting Californian laid back spirit. It’s about a lifestyle and a way to seize the world, rather than a question of age, sex or geographic origin.
There is something spontaneous, fun, inclusive and universal in our approach, which is certainly the reason why the younger ones responded so quickly and positively to the project.
Our Youth State data that shows 16-24 year olds see through the superficiality of social media: 64% say that they are sick of people creating the perfect image of their lives online - it's a lie. However KENZO has 3 million engagements daily, the highest in the fashion industry. What do KENZO do differently to achieve this engagement within a landscape that young people are clearly sceptical about?
In everything we do, we try to be consistent and true to ourselves as a brand. KENZO's approach to fashion is quite specific. We love to be very directional in terms of style and at the same time realistically functional and wearable. That’s what we call “design to wear”. Ambiguously challenging!
KENZO is seen on New York and Paris runways and simultaneously worn by real people in the streets. We are a cool fashion brand that people can actually buy from ready-to-wear to accessories, for men and woman, for morning to evening occasions, offering a world of possibilities and without taking ourselves too seriously! Our price positioning is also a demonstration of how respectfully we approach our customer.
Every strategic decision we make goes through the filter of our brand values. We believe in spontaneity, playfulness, sharing, authenticity, disruption and mixing borderless cultures. KENZO is not only about fashion. Every brand-building initiative is a genuine demonstration of this statement. So embracing social media and digital from the very beginning was totally meaningful. These channels fit who we are: a committed community brand with daily interactions and conversations with the all people who love us, bringing an energetic mix of cultural elements into our fashion world from music to sculpture, street art, photography, cinema... Our most recent collaborations with M.I.A., Nicolas Godin, Spiritualized, Jean Paul Goude, Toilet Paper, Greg Araki, David Lynch and so many more eclectic talented friends from all over the world speak for themselves.
This vision has obviously lots of implications in terms of brand content, communication strategy and organisation, which we have integrated from the very beginning. Customer engagement starts with brand engagement. This is probably one of the reasons why KENZO was quickly adopted and now massively supported by young people.
Which social media channel do you get the most engagement on? And why do you think that is?
Every social media channel has its own “code”. KENZO is active on nine of them and we get most engagement on Facebook, Instagram and Twitter. Mostly because we are a very “talkative” and “visual” brand and those platforms are perfectly suited for our communication purposes. Obviously, we address those media singularly and in a very specific way: innovative tools, dedicated imagery, dedicated content and consequently dedicated resources. Engagement also comes from the fact we interact daily bringing lots of variety and cultural points of view, in a very unconventional way. I think followers love our products because they are more than “just” products. They convey a whole universe with its own story telling, which varies and builds up season after season. In the world of fashion, this continuous narrative is kind of specific to KENZO and a source of interest for our fanbase.
Youth State also found that 16 - 24 year olds rate the accuracy of their portrayal as just 4.4 out of 10. They clearly feel woefully misrepresented in the media. What are KENZO doing to try and better understand the youth market?
There is no study or magical recipe! We have lots of young people in our teams, we also observe and listen to them in stores and on social platforms and we try to remain connected to their reality: what they do, like, eat, watch, and get excited about. At the end of the day, I don’t think they are very different from how we were when we were their age: full of dreams, hopes, curiosity, energy, fighting for beliefs, supporting generous causes in a spirit of togetherness and open-mindedness. We just have to remember the way we were; we don’t preach the do’s and the don’ts, we do not judge, we just try to offer new ways to explore fashion and arts. And we try our best to cultivate this proximity in everything we do.
Have you discovered anything that you thought was really surprising about the youth market?
Digital tools have drastically changed the way this generation communicates and consequently the way they interact with products and brands. They are increasingly aware, smart, and quick in assessing performance and sharing opinions. This is very interesting for brands as we get instant live buzz and appreciation from customers in almost everything we do. It helps us consolidate a strategy or make a change if needs be.
The challenge is how to remain permanently relevant to our customers when everything is moving so fast; the proportion of e-shoppers is also an element of surprise and learning and is an exciting additional channel of business for fashion brands. This is all just the beginning. We have a lot of room to grow and improve to better serve our clients.
It was clear from our research that 16-24 year olds want to be judged on their personality, rather than the way they dress: when asked what they most want their first impression to be based on, 71% selected personality. Yet they feel that in reality they are almost as likely to be judged by their appearance or the way they dress - especially girls. One respondent commented: "How can you be friends with an outfit?" How will KENZO tackle a generation who are actively saying they want to be understood by what's on the inside as opposed to what they wear?
I see no opposition between loving fashion products and wanting to be judged on your personality. The way you dress is also a way to express your inner self and connect with others. The better you feel, the better you engage with others. This is why storytelling is so important. By bringing content and purpose to every product or action, you genuinely raise people’s interest and get invited to be part of their world or their conversations. KENZO is bringing so much more than fashion (fun, culture, ideas, interactive experiences…) in a very approachable and cool way, I guess our customers do feel considered and understood. They can talk about us, not only wear us.
We discovered that today's youth hold their close friends and family in much higher regard than they do any celebrity, with Mum coming out on top as their number one idol. If we are no longer in the age of celebrity, who will KENZO look towards to become brand ambassadors?
Anyone who loves KENZO, from celebrities, fashion models, sports athletes, bloggers, journalists, students, artists, family, friends, to you and me! KENZO is an inclusive brand. Our ambition is to keep growing our community worldwide and everyone is invited to the conversation.
We believe that having a purpose bestows human values into business and should be used to drive everything a brand says and does. What does having a purpose mean to KENZO?
Every action should be driven by a purpose. What is the point otherwise? There is a reason behind every fashion show, every product, every advertising campaign, every photograph, every piece of music. Whether it is a trip, an encounter, a collaboration, a dream… every piece of creativity is an inspired gift. The key is to be able to explain it and translate it into an intelligible and relevant story for our customers and fans. It helps everyone to connect more interestingly, discover new things, bring excitement and last but not least, develop a sense of belonging and pride to be “part of it”.
Tell us about your hugely successful partnership with the Blue Marine Foundation.
Humberto Leon and Carol Lim wanted to use the attention brands like ours generate to start a relevant conversation about issues that concern them. Born and raised in California, they grew up by the ocean and are very sensitive to that environment.
We felt very proud when that fantastic partnership came to life during Paris Fashion Week, staging the Spring Summer '14 collection. The show was a real piece of theatre dedicated to BMF. The beauty and power of the ocean translated into prints and siren silhouettes on our catwalk along with more sporty clothing carrying the “NO FISH NO NOTHING” message. It was a genuine tribute to our engagement towards BMF and its mission to fight overfishing and the destruction of marine life.
We used KENZO as much as we could as a loudspeaker among the fashion community to raise awareness and persuade people to take action. Right after the show, we co-hosted with BMF various screenings of “The End of the Line” documentary which speaks for itself. A few months after, the collection was released in our stores and successfully dramatized in a digital interactive pop-up store in Le Marais in Paris. We received millions of supporting messages from all over the planet and that year KENZO doubled its media coverage. Not only was it quoted for its fashion, but also for its social engagement.
In today’s world, where the future of our planet is such a point of concern, it is socially responsible to share passions and concerns that are not strictly related to us as a brand but to something much bigger.
Delving into core findings from the report such as behaviours lined to *materialism* and *family matters*, Marketing have published our top findings for brands to take away with them.
Youth State is a tracking study, launched on 12th October 2015 that explores youth culture in the UK. It reaches deep inside the heads of 16-24 year olds every six months to find out what this complex demographic is really thinking. The first report focuses on the subject of identity. To read the full report for free Click Here.
Today, Adjust Your Set is delighted to announce the launch of its brand new tracked research project: Youth State.
With a report published once every six months, Youth State explores youth culture in the UK. We recognise the challenge in trying to connect authentically with the complex youth market, so this research delves deep inside the heads of 16-24 year olds to find out what they’re really thinking.
Throughout the project, we will track empowerment, an important and relevant subject for those negotiating the transition into adulthood and encountering greater responsibility and independence. We have questioned young Brits about the influence of, and their influence over, a number of factors including education, relationships, politics and technological advancement.
This first report also investigates the true identity of this age group. We have sought to get to know them on their own terms, to understand how they define themselves and what is really important to them. This research uncovers their values, the people they admire (as well as those they really don’t) and their opinions on how they are represented in the media.
Using a rigorous blended methodology of quantitative and qualitative research bolstered by expert contributions, Youth State sets out to help brands to engage and communicate with young consumers in a meaningful and valuable way.
To find out more, please read the full report for free here.
Will Barnett, our Executive Creative Director speaks to The Drum about why all brands must think about content marketing, warning that "Taking a leap and getting involved in the world of content marketing and branded entertainment is a case of do this or die" .
Will goes on to explain that “...with content, brands can be more human in their communication and talk about what people are interested in, not just about themselves.”
Read Will's complete interview over on The Drum.
Marketers now understand content is a varied beast that offers the best solution for bridging culture and commerce in an age when consumers don’t want to be interrupted by advertising. But the fact remains that we, as an industry, still struggle to work out exactly what content actually means.
Our white paper 'From Culture To Commerce' aims to demystify the confusion.
Arguably the most over-used but misunderstood buzzword in contemporary marketing, ‘content’ has become a catchall term that alludes to anything from video-based campaigns and brand magazines to website comparison tools. So it’s high time we put some solid definitions in place. After all, how can we be expected to understand content’s purpose if we can’t even articulate its meaning?
Our latest white paper ‘From Culture to Commerce’ is designed to demystify content marketing. It aims to help guide through the confusion to a coherent and functionally useful way of thinking about content.
Two brand behemoths recently suffered epic YouTube fails. If they can't get their content strategies right, what hope is there for the rest? ...
If Nandos PERi-PERi is the sum of all the things around it… How does the vibrant spirit of the new Southern Africa add its special essence t ...
What was once healthy competition between agencies working for the same brand has, in these pressurised times, become destructive one-upmans ...
Brands taking a stance is a trend that’s quietly been finding its feet for a while now. From climate crisis to equal rights, 2016 saw severa ...
The AYS world is an interesting place. Full of witty musings and shocking links. Here are a few things that kept us chatting this past ...
2016 was a year, which you could say, seemed at odds with itself, riddled with surprises and significance. Looking ahead into 2017, br ...
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Today, Adjust Your Set is delighted to announce the launch of its brand new tracked research project: Youth State. With a report publishe ...
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Following his Guardian Changing Media Summit appearance, our Founder & CEO Chris Gorell Barnes spoke to the Guardian about his concerns a ...
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Like many professionals I might go for a drink with colleagues after a hectic day in the office. Our establishment of choice is by no means ...
This thought piece was published by the Guardian Media Network Whether we really want to admit it or not; advertising (post digital) just d ...
Social media has opened businesses up to a public panel that won’t let immoral behaviour be left unanswered. In a new research study relea ...
We live in a time of great change where it is not the marketing output that is changing, but the delivery and business models underpinning t ...